Privacy Policy

At UPL Limited, "we" "our", or "us" are committed to protecting your privacy. Through this Policy, you will understand how your personal information is collected, utilized, and disclosed by
UPL Limited for our services.

This Privacy Policy is applicable to our site, By accessing or utilizing our service, you testify that you have read, understood, and agreed to our storage, utilization, collection, and disclosure of your personal information as described in this Privacy Policy.

Key terms and definitions

We would like to define and explain things from our end as clearly as possible in our Privacy Policy. The following terms, whenever used or referred are strictly defined as:

Cookie: a concise amount of data generated by any website and saved by your web browser. This information or data is used to identify your browser for analytical reasons and remember your language and login information.

Company: whenever and wherever this Policy mentions "Company," "we," "our," or "us," it refers to the responsibility for your information under this Policy.

Country: the origin of the owners or founders, which in this case, is India.

Customer: is a company, organization, or person that signs up to use UPL Limited services to manage bonds with your consumers or service users.

Device: any device such as a phone, tablet, or computer connected to the internet and used to visit UPL Limited and its services.

IP address: every connectable device to the internet is assigned a unique number known as the Internet Protocol (IP) address. These addresses are generally assigned in geographic blocks and can be used to identify the location from which a device is operating the internet.

Personnel: refers to the individuals employed by UPL Limited or work under a contract to offer a service or product on behalf of one of the parties.

Personal data: a piece of information that directly, indirectly, or concerning other information – including a personal identification number (PIN) – allows for the identification or identifiability of a natural person.

Service: is the service offered by UPL Limited as described in the relative terms (if available) on this platform.

Third-party service: external advertisers, contest sponsors, promotional and marketing partners, and others who offer our service or whose products we think may be helpful to you.

Website: UPL Limited ’s site, which can be accessed via this URL:

You: a person or entity registered with UPL Limited to use the Services.

Automatically collected information

As per our Privacy policy, some information is automatically collected. For instance, your Internet Protocol (IP) address and/or browser and device characteristics are automatically collected when you visit our platform. This information is most commonly used to connect your computer to the internet.

Other information that is automatically collected and stored is listed below:

  • Details such as login, email addresses, passwords
  • Browser plug-in types, versions, time zone settings, operating systems and platforms, purchase history
  • URL clickstream to and from the website, including time and date, cookie number, parts of the website viewed or searched for, and the phone number used to contact our Customer Services
  • Browser data such as cookies, Flash cookies, and similar data on our website for fraud prevention and other safety purposes
  • Technical information to help us identify the device for safety purposes like fraud prevention and diagnostics

Along with this, we may use software tools like JavaScript to measure and collect the time spent on our website, including page response times, download errors, duration of visits to specific pages, interaction information, and methods used to browse further from the page.

The collected information does not reveal your specific identities, such as your name or contact information. However, it may possibly include device and usage information such as your IP address, browser, device characteristics, referring URLs, operating system, language preferences, device name, country, location, information about when you use our website, and similar technical data.

This information is mainly needed to maintain our internal analytics and reporting purposes' security, safety, and operation.

How do we use this information?

Any and every information that we get from you may be used in any of the ways mentioned below:

  • To personalize your experience
  • To improve our service (we constantly strive to improve our service and offer only the best)
  • To enhance our customer service (this information is valuable to us to respond to your customer service requests and support needs effectively)
  • To successfully initiate transactions
  • To manage a contest, promotion, survey, or other site features
  • To send timely emails

When do we utilize customer information from third parties?

We receive some information from third parties when you contact us. For instance, every time you provide your email id to show interest in our service, we receive the information from a third party providing automated fraud detection services. Additionally, we also collect and use publicly available information on social media websites. You can change the information availability by changing your privacy settings.

Do we share the information collected with third parties?

Some personal and non-personal information may be shared with external parties like promotional and marketing partners, content sponsors, advertisers, and others who provide our content or whose products or services are essential to you.

We may also engage trusted third-party service providers to perform functions and provide services to us. We are likely to share your personal information and non-personal information with these parties to enable them to perform the following services for us:

  • Maintaining and hosting our service and servers
  • Database storage and management, email management
  • Storage marketing, credit card processing, customer service
  • Initiating orders for products and services you may purchase through our service

For analytics purposes, a portion of our log file data may also be shared with third parties, including IP addresses. We may share your IP address with web analytics partners, application developers, and ad networks to estimate your general location and other technographic such as connection speed, whether you have visited the service in a shared location, and the type of device used to visit the service.

Additionally, we may also disclose your personal and non-personal information to the government, law enforcement officials, or private parties, as we believe it necessary or appropriate to respond to claims and legal processes to protect any third party's rights and interests. We believe in the public's safety and any person to stop any illegal, legally actionable activity, unethical, or otherwise comply with applicable court orders, laws, and rules.

How is information collected from customers and end-users?

The information you share is collected from our end. As mentioned above, we may also receive personal information about you from third parties.

Can your information be transferred internationally?

Our company is incorporated and located in <country name>. All the information collected via our website or through our help services may, at times, be transferred to our offices or personnel or third parties located across the world. This information may be hosted and viewed anywhere in the world. This includes countries that may not have laws of general applicability regulating the use and transmission of this data. To the entire extent allowed by applicable law, you voluntarily consent to the trans-border transfer and hosting of such information by using any of the above.

Is the information collected via our website secure?

At UPL Limited, we take utmost precautions to protect your privacy. We are enabled with physical, electronic, and managerial procedures to safeguard and prevent unauthorized access. However, we cannot guarantee security systems, including encryption systems.

Additionally, international crimes can occur, or people can make mistakes in following the policies. Hence, while we give our best to protect your personal information, we cannot guarantee its absolute security.

Can I update or correct my information?

The right to request corrections or updates to the information we collect depends on the relationship you share with our company. Customers have the sole right to request the restriction of certain

disclosures and uses of personally identifiable information as follows.

  • correct or update your personally identifiable information,
  • change your preferences concerning communications and other information you receive from us, or
  • delete the PIN maintained about you on our systems (subject to the following paragraph) by canceling your account.

Such updates, corrections, or deletions will not affect other information we maintain or share with third parties. We may take reasonable steps to verify and ensure your identity before granting you profile access or making appropriate corrections to protect your privacy and security. You are solely responsible for maintaining the safety and secrecy of your password and account information.

You must be aware that it is not technologically possible to remove every record of the information that you provide us with. We may need to backup our systems to protect our data from accidental loss. A copy of your information may exist with us in a non-erasable form. Soon after receiving your request, all personal information stored in databases actively used by us and other readily searchable media will be changed, corrected, updated, or deleted, as soon as and to the extent reasonably and technically practicable. You may contact the organization you are a customer to carry out either of the above actions.

Sale of Business

We reserve the right to transmit information to a third party in the event of a merger, sale, or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates or that portion of us or any of its Corporate Affiliates to which the service relates, or if we a). discontinue our business or b). file a petition or c). have filed against us a petition in bankruptcy, reorganization, or similar proceeding, given that the third party agrees to adhere to the terms of this Privacy Policy.


We may possibly disclose your personal or non-personal information to our Corporate Affiliates, which means any natural person or entity that either directly or indirectly controls, is controlled by, or is under mutual control with us, whether by ownership or any other way. Any piece of information relating to you that we provide to our Corporate Affiliates will be handled by them in accordance with the terms of this Policy.

How long is your information stored with us?

We store your information only as long as it is required to provide a service pr product to you and fulfill the purposes mentioned in this Policy. This is also applicable to anyone we share your information with or carry out services on our behalf. We will either remove or depersonalize your information when we no longer need to use it.

How is your information protected?

We incorporate a variety of security measures to maintain the safety of your personal information when you take our service. We implement the use of a secure server. All supplied sensitive/credit information is transferred via Secure Socket Layer technology and then encrypted into our Payment gateway providers database to be then accessible by those authorized with special access rights to these systems and must keep the information highly confidential. After a transaction, your private information is never preserved on filem However, we cannot ensure or guarantee the absolute security of any information you transmit to us

Governing law

The laws shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws.

Your consent

By using our service or product, you consent to this Privacy Policy.

Links to other websites

This Privacy Policy only applies to the Services provided by us. These may contain links to other websites that we do not operate. Hence, we are not responsible for or control the accuracy, and our Privacy Policy is no longer in effect. Your interaction on other websites may be controlled by their own Privacy Policies, cookies, or data collection methods.


We use "Cookies" to identify areas of our websites that you have visited. It is used to personalize the content you see on our website and enhance your experience. You can choose to disable Cookies whenever you want. However, if you choose to disable Cookies, you may not be able to access functionality on our website correctly. We never add Personally Identifiable Information to Cookies

Changes To Our Privacy Policy

If we decide to change our Policy, we will rightfully post about the changes on our page and/or update the Policy date here.

Third-Party Services

We may display or include third-party content or provide links to third-party services or websites.

You acknowledge and agree that we, at UPL Limited, are not responsible for any Third-Party Services. This includes their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, etc. We also do not assume and shall not have any liability to you or any other person for any such services.

Such services and links are provided entirely as a convenience to access and use them solely at your own risk and subject to third parties' terms and conditions.

What is personal data?

Any type of data that pertains to an identified or identifiable individual. It extends beyond the name or email address. For example, financial information, political opinions, genetic data, biometric data, IP addresses, physical address, ethnicity, and sexual orientation. The Data Protection Principles include necessities such as:

  • Any personal data collected must be processed legally, fair, and transparently. It should only be utilized in a way that a person would ideally expect.
  • This data should only be contained to fulfill a specific purpose and used only for that purpose. Organizations must be answerable as to why they need personal data when collecting.
  • Personal data should not be held longer than necessary to fulfill its motive.
  • People who are covered by the GDPR have the right to gain their personal data. Additionally, they can request a copy of their data and that their data be updated, deleted, restricted, or moved to another organization.

If you make any of these requests with us, we will respond to you within a month. If you would like to practice any of the mentioned rights, please get in touch with us.

We do not sell or promote the same of our users' Personal Information.

Please reach out to us for further information or details about these rights.

Contact Us

Please feel free to get in touch with us if you have any questions or queries regarding our Privacy Policy.